Box Office Policy
Ticket sales may not be cancelled or refunded. Please check your tickets at the time of purchase to ensure that they are for the correct date and time. Every body regardless of age MUST PURCHASE A SEAT.
Tickets may be exchanged for another performance of the same show with 24 hours advance notice, and there will be a $2.00 handling fee per ticket. The exchange fee is waived for season subscribers.
Tickets can only be purchased over the phone with a Visa, Discover, Amex, MasterCard, or Debit card. Tickets that are not picked up by 5 minutes prior to start of the performance are subject to resell.
No refunds will be given.
Performances start promptly at their published times - generally Friday & Saturday Evenings at 7:30pm and Sunday Afternoons at 2:00pm. Latecomers will only be seated when there is an appropriate break in the performance at the discretion of the House Manager or Head Usher on duty. Please arrive well in advance of curtain time. The theater opens for seating one-half hour prior to the start of the show. Seats not filled by 5 minutes prior to show time are subject to resell. Again, no refunds will be given.
For more about what to expect at the theater, please read While at the Theater.